The Emergency Plumbing Assistance Program is a program that is dedicated to making sure every eligible home will have access to hot and cold water, and at least one functioning toilet, bathroom faucet, shower/bath, kitchen faucet, and laundry tub. It is also the program’s goal that the house has functioning wastewater drainage for water access to be sustainable in the home. The following testimonial is from Henry Willis, an Emergency Plumbing Assistance client.
“My plumbing problem was a disaster. The main drain collapsed and water would back up into the basement when there was rain. There was no sewer line in the house and eventually, another drain system burst in the floor.
At one point, water started to leak into other rooms in my basement and into my furnace. I was pumping water out of the basement every day, for a little over a year. It got to the point where I asked my son and his friends to assist me with repairs. The cost of doing the repairs was too high, as I’m on a fixed income.
I received a phone call from Gary Brown from the City of Detroit around September of 2020 that let me know Wayne Metro was going to help people with plumbing assistance. After speaking with Wayne Metro employees about repairs, inspectors were sent to my house to check and see if I qualified.
Wayne Metro took me out of the nightmare I was in. I’m very grateful for what they did. The plumbing (work) was excellent. The crew wasted no time in executing the job professionally and efficiently. My heart is still warm from what Wayne Metro did for me. I’ve lived a hard-luck life. I’ve never had anyone do anything like that for me.”