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Water Affordability Program

The Water Affordability Program provides direct water bill payment assistance to eligible residents who have a financial burden, a past due balance, water service shut off, and/or at risk of having their water service shut off.

BENEFITS

  • The Water Affordability Program provides direct water bill payment assistance to eligible residents who:
    • have a financial burden
    • a past due balance
    • water service shut off, and/or at risk of having their water service shut off.

General Benefits:

    • Direct bill payment assistance
    • Arrearage assistance
    • Supportive wrap-around services through case management, resources, and referrals

ELIGIBILITY

  • 200% Federal Poverty Level or below
  • Applicant is responsible for water bill
  • Applicant must live in the property
  • Own or rent the home
  • Shut off notice is not required
  • Bill does not have to be past due

REQUIRED DOCUMENTS

  • Photo ID (City, State or Federally issued, or Passport) for all household members 18 years of age and older
  • Current water bill
  • Lease stating responsibility for water (only Non Detroit Residents with Resident, Occupant, Tenant, etc. on bill)
  • Proof of income
    (if applicable), 30 days prior to and including the date of application submission
    (Pay stubs, Unemployment, Child support, and Benefit statements: SSI, DHS, etc.)

OR Actively receiving one of the following:

  • Temporary Assistance for Needy Families (TANF)
  • Food Assistance Program/ Supplemental Nutrition Assistance Program (FAP/SNAP)
  • State Emergency Relief (SER)
  • Social Security Supplemental Income (SSI)
  • Weatherization assistance
  •  
    •  

HOW TO UPLOAD DOCUMENTS

Clients can submit documents via Wayne Metro’s Universal Application. Additional documents can be submitted to the contact information below:

  • Email: water@waynemetro.org
  • Text: (313) 438-8795
  • Fax: (313) 446-8568
  • Mail (copies only):
    7310 Woodward Ave, Suite 800 Detroit MI 48202
  • Drop off in person to one of our open locations

For more information and to see if you qualify for a water program , please call the Wayne Metro Connect Center at (313) 388-9799

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