Wayne Metropolitan Community Action

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FINANCIAL EMPOWERMENT CENTER

Free, One-on-One Financial Counseling

Schedule today or contact us to receive services.

Schedule Today
(313) 322-6222

ABOUT

REQUIREMENTS

APPLY

RESOURCES

ABOUT THE FINANCIAL EMPOWERMENT CENTER

The Financial Empowerment Center (FEC) offers professional, one-on-one financial counseling as a free public service to enable residents to address their financial challenges, needs, and plan for their futures. The FEC is in partnership with the City of Detroit, Wayne County Treasurer’s Office and Wayne Metropolitan Community Action Agency. Residents receive free, one-on-one professional counseling assistance with money management, budgeting, reducing debt, establishing and improving credit, connecting to safe and affordable banking services, building savings, and referrals to other services and organizations. You will gain access to industry experts in each of our classes and connect with resources to help you reach your ultimate goal.

Benefits

FEC Counselors can help you:

    • Take control of your debt
    • Deal with debt collectors
    • Improve your credit
    • Build your savings
    • Create a budget and create a plan to stick to it
    • Find safe and affordable financial products
    • Other services based on your needs

What to Expect at Your Appointment

Your first session will last 60 minutes, longer if you attend as a couple. In the first session, the client and counselor will complete a thorough Financial Health Assessment. This assessment captures demographics, service plan interest, financial health (income, spending, assets), financial services (usage, costs, and possible needs), and debt assessment (liabilities, costs, payment ratios, creditors, etc.), if applicable. These service plans are:

    • Reducing debt
    • Establishing/improving credit
    • Increasing savings and access to banking
Creating a budget is part of all service plans, and a free credit report will be provided to every client, unless they opt out.
City of Detroit's FEC website for more information

REQUIREMENTS

*optional, but helpful

  • Social security number
  • Bank statements
  • Pay stubs
  • Household bills
  • Government issued ID

HOW TO APPLY

Schedule your free, one-on-one, financial counseling session by calling the FEC Call Center or by scheduling online.

The FEC Call Center is open Monday through Friday, 9:00 a.m. until 4:30 p.m.

Schedule an Appointment
(313) 322-6222

FREQUENTLY ASKED QUESTIONS

To check the status of your application for Water Assistance, you can contact our Connect Center. Please allow 2-3 weeks to process and respond to your application. 

The Connect Center operates multiple phone lines, a live web based chat feature, and has an email inbox.

    • Call us! The Connect Center can be primarily be reached by calling 313-388-9799.
    • Chat us! The Connect Center can be reached on this site by clicking on the chat bubble in the bottom right hand corner.
    • Email us! The Connect Center can be reached by emailing wmconnectcenter@waynemetro.org

Please allow 2-3 weeks to process and respond to your application for Water Assistance. If you live in Detroit and applied for water assistance, it may take up to a year to receive a response. Thank you for your patience!

Please contact DWSD or your municipality to schedule a metering appointment.

You must re-apply for Water Assistance if you move OUTSIDE of the city you applied for assistance in. If you move WITHIN the same city, you can maintain the same assistance. 

OTHER RESOURCES

Employment Assistance

Paid Job Training & Work Readiness Programs

Learn More

Income Tax Preparation

Free Tax Preparation for Those Eligible

Learn More

Water Assistance

Payment Assistance & Self-Sufficiency

Learn More
All Programs

The Detroit Financial Empowerment Center is funded by the Cities for Financial Empowerment Fund, JPMorgan Chase, Wayne County Treasurer’s Office, and the Skillman Foundation.

Financial Empowerment Center (FEC)

FEC_logo
Click Here to Schedule an Appointment

The Financial Empowerment Center (FEC) offers professional, one-on-one financial counseling as a free public service to enable residents to address their financial challenges, needs, and plan for their futures.
The FEC is in partnership with the City of Detroit, Wayne County Treasurer’s Office and Wayne Metropolitan Community Action Agency.

Residents receive free, one-on-one professional counseling assistance with money management, budgeting, reducing debt, establishing and improving credit, connecting to safe and affordable banking services, building savings, and referrals to other services and organizations.

You will gain access to industry experts in each of our classes and connect with resources to help you reach your ultimate goal.

View the City of Detroit's FEC Website:
Click Here for More Information
What to bring:*
  • Social Security Number
  • Bank Statements
  • Pay Stubs/All Sources of Income
  • Household Bills
  • Government issued ID (if available)
*(optional, but helpful!)

Schedule your free, one-on-one, financial counseling session by calling (313) 322-6222, or by clicking the button below. The FEC Call Center is open Monday through Friday, 9:00 AM until 4:30 PM.

Click Here to Schedule an Appointment

For more information regarding Wayne Metro’s services,
please contact the Wayne Metro Connect Center.

The Detroit Financial Empowerment Center is funded by the Cities for Financial Empowerment Fund, JPMorgan Chase, Wayne County Treasurer’s Office, and the Skillman Foundation.

JOIN US!

Learn More About our Summer Offerings

Register for the Webinar!

JOIN US!

Learn More About our Summer Offerings

Register for the Webinar!

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