Client Service centers will be closed on Monday, February 19th for Presidents day and will reopen the following Tuesday, February 20th at 8:30 AM.

SITE LANGUAGE

Wayne Metro

DWSD Lifeline Plan

WAYNE METRO & DWSD IS HERE TO HELP!

Click here to apply!

DWSD Lifeline Plan Flyer
English
Download
DWSD Lifeline Plan Flyer
Spanish
Descargar
DWSD Lifeline Plan Flyer
French
Télécharger
DWSD Lifeline Plan Flyer
Arabic
تحميل
Previous slide
Next slide

Translations for the DWSD Lifeline Plan Flyer are available in Spanish, French, and Arabic.

The Detroit Water and Sewerage Department (DWSD) Lifeline Plan is Detroit’s new water affordability program. Receive an affordable fixed bill based on household income and size, and get up to 1,125 gallons of indoor water usage per household member per month

The DWSD Lifeline Plan’s three tiers:

BENEFITS

  • Get water shutoff protection
  • Have your past due balance erased for good
  • Receive an affordable fixed bill based on household income and size, and get up to 1,125 gallons of indoor water usage per household member per month
  • Eligible for minor plumbing repairs for high water usage

Tier Levels 

  • If your household income is at or below 135% FPL or you receive SNAP/FAP – You pay $18
  • If your household income is above 135% FPL but at/or below 150% FPL – You pay $43 
  • If your household income is above 150% FPL but at/or below 200% FPL– You pay $56

ELIGIBILITY

  • Low income-eligible households
  • Households receiving SNAP/FAP benefits
  • The 2,500 households currently enrolled in WRAP (Water Residential Assistance Program) will be auto-enrolled in the new plan beginning today
  • The 19,000-plus households who were previously in WRAP can immediately qualify and will be contacted by Wayne Metropolitan Community Action Agency

REQUIRED DOCUMENTS

  • Photo ID (City, State or Federally issued, Detroit ID, or Passport – U.S. or foreign)

  • Current water bill

  • Proof of most recent 30 days income

PREPARING FOR YOUR APPLICATION:

Below are some of the documents we may ask for in the application.

If you have these documents, it may help to gather this information before you apply.

If you do not have these documents, you can still apply.

– Social Security Number (may show Social Security card or a legal document with SSN, such as previous or current year tax form, school document, health document, Social Security award letter, etc.)

– Evidence of categorical eligibility (if applicable, e.g. may show SNAP/FAP MDHHS Food Assistance benefit letter)

Need help filling out an application?
You can contact Wayne Metro’s CONNECT Center at
(313) 386-9727 or wmconnectcenter@waynemetro.org

Search Wayne Metro