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DWSD Lifeline Plan

Click here to apply!

Flyer available for download in English, Spanish, Arabic, Bengali and French. 

DWSD Lifeline Plan Flyer
English
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DWSD Lifeline Plan Flyer
Spanish
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DWSD Lifeline Plan Flyer
Arabic
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DWSD Lifeline Plan Flyer
Bengali
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DWSD Lifeline Plan Flyer
French
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The DWSD Lifeline Plan is Detroit’s first-ever income-based water affordability program that provides income-eligible enrolled Detroiters up to 4,500 gallons of water (equivalent to 6 CCF) every month at a fixed rate based on their household income. Any water used above 4,500 gallons in a month will result in a total bill higher than the fixed rate based on the amount of additional water used.

The DWSD Lifeline Plan’s three tiers:

BENEFITS

Receive a fixed monthly rate for up to 4,500 gallons (equivalent to 6 CCF) of water used.

Tier Levels 

  • If your household income is at or below 135% FPL or you receive SNAP/FAP – You pay $18
  • If your household income is above 135% FPL but at/or below 150% FPL – You pay $43 
  • If your household income is above 150% FPL but at/or below 200% FPL– You pay $56

ELIGIBILITY

  • Low income-eligible households
  • Households receiving SNAP/FAP benefits
  • The 2,500 households currently enrolled in WRAP (Water Residential Assistance Program) will be auto-enrolled in the new plan beginning today
  • The 19,000-plus households who were previously in WRAP can immediately qualify and will be contacted by Wayne Metropolitan Community Action Agency

REQUIRED DOCUMENTS

  • Photo ID (City, State or Federally issued, Detroit ID, or Passport – U.S. or foreign)

  • Current water bill

  • Proof of most recent 30 days income

PREPARING FOR YOUR APPLICATION:

Below are some of the documents we may ask for in the application.

If you have these documents, it may help to gather this information before you apply.

If you do not have these documents, you can still apply.

– Social Security Number (may show Social Security card or a legal document with SSN, such as previous or current year tax form, school document, health document, Social Security award letter, etc.)

– Evidence of categorical eligibility (if applicable, e.g. may show SNAP/FAP MDHHS Food Assistance benefit letter)

Need help filling out an application?
You can contact Wayne Metro’s CONNECT Center at
(313) 386-9727 or wmconnectcenter@waynemetro.org

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