Intake and Referral Services

Wayne Metro’s Information and Referral Call Center employs five full-time staff members that are the point of entrance into the Wayne Metro service delivery system. Direct Service Specialists identify client needs and provide information and referral to both agency and community resources including utilities, rent, mortgage, food, clothing, and other general assistance.

The Call Center’s hours are 8:30 am to 5:00 pm, excluding holidays. Callers will have the option of leaving a message or speaking directly with a Direct Service Specialist.

Call Center Number: (734) 284-6999